Privacy Policy

Your data and privacy is important to us. So in line with the new General Data Protection Regulation (GDPR) in Europe we’ve updated our Privacy Policy that covers how we collect, use, disclose, transfer, and store your information.

Your information is in safe hands

When you submit your information to AudaCity Capital, our primary concern is storing it securely. From time to time, we may let you know about our own services and promotional offers we believe are relevant to you. Please be assured – we never sell data to third parties. Your trust is important to us and we value your right to privacy.

We are committed to doing the right thing when it comes to how we collect, use and protect your personal data, that’s why we’ve developed this privacy policy which:

Sets out the types of personal data that we collect
Explains how we use your data
Explains how we ensure your privacy is maintained
Explains the rights and choices you have when it comes to your personal data

What we collect

We may collect the following information:

name and DOB
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and or offers

What we do with the information we gather

We use the information to give you access to newsletters but in addition we may use the information:

To communicate with you
To improve our products and services.
To periodically send promotional emails about AudaCity Capital events, awards or other information which we think you may find interesting using the email address which you have provided.

Internal record keeping

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or mail and use the information to customise the website according to your preferences.

Unless you have informed us that you do not wish to receive further information from us in the future we may send you direct mail. If you do not wish to receive further e-mails, you will always find an ‘unsubscribe’ link at the end of all emails.

Security

We have implemented technologies and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as appropriate as new technologies become available.

Cookies

You can decline the use of cookies if you would like, though the functionality of some web browsers is affected as a result.

What Are Cookies?

Cookies track where you have been and what you have done on the internet, and protecting your privacy is a personal choice every individual must make. Pages you have visited can store key information you input if you allow the use of cookies (such as passwords).

What Are the Benefits of Cookies?

Cookies are kept for your convenience, such as in the case of permitting you to not have to enter your password each time you visit a protected page. The personal identity of users is not the concern of web pages that request the usage of cookies, only the provision of a more customized web browsing experience.

Your rights and choices relating to your personal data

Under data protection legislation, you have several rights regarding the use of your personal data, as follows:

The Right of Confirmation and Access

As a data subject you have the right to obtain confirmation from the data controller as to whether or not personal data concerning you is being processed. You also have the right to obtain from us free information about your personal data stored at any time, and a copy of this information. Furthermore, you have the right to obtain information as to whether personal data is transferred to a third country or to an international organisation. Where this is the case, you also have the right to be informed of the appropriate safeguards relating to the transfer.

Right to Rectification and Erasure (Right to be Forgotten)

You have the right to ask us to rectify inaccurate data or to complete any incomplete personal data that we hold.

You have the right to ask us to erase your personal data without delay where one of the statutory grounds applies, so long as the processing is not necessary. If you request us to erase your personal data, then this means that our business relationship will end as we cannot provide our service without processing your data.

Right of Restriction of Processing/Right to Object

You have the right to restrict the processing of your personal data under certain circumstances, including if you have contested its accuracy and while this is being verified by us, or if you have objected to its processing and while we are considering whether we have legitimate grounds to continue to do so. You have the right to object, on grounds relating to your particular situation, at any time, to the processing of personal data concerning you.

Right of Data Portability

You also have the right for certain data you have given us to be provided to you in a structured and commonly used electronic format (for example, a Microsoft Excel file), so that you can move, copy or transfer this data easily to another data controller. You may also request that we transmit this data directly to another organisation where it is practical for us to do so.

Automated individual decision-making, including profiling

You have the right not to be subjected to a decision based solely on automated processing, including profiling. AudaCity Capital do not process any personal data in this way.

Data protection for Employment and Recruitment Procedures

Details of how we process data for recruitment or employment procedures are covered separately and will be provided to applicants/employees as part of the HR process.

How to exercise your Rights

If you wish to contact us in respect of any of the Rights described above, please get in touch with our Data Protection Officer on 0 20 8050 1985 or via email at [email protected]. We will respond to your request free of charge and usually within one month.